Privacy Policy

At Datablaster, we are committed to protecting and respecting your privacy.

We want you to know how we work and why we need your data. This privacy policy explains when and why we collect personal information about people who visit our website, how we use it and the conditions under which we may disclose it to others.

 

  1. Generalities

This Privacy Policy applies to the personal data (hereinafter, the "data") that we collect about you for the purpose of providing you with the services we offer.

By using our site or by communicating your data to us during sales, you accept the practices described in this Privacy Policy. If you do not accept the provisions of this policy, please do not use our site and do not provide us with your data. In this case, you nevertheless agree not to benefit from all the services and other advantages offered by Datablaster.

 

  1. Contact details of the data controller

Datablaster (hereafter: “Datablaster”), whose head office is located at 3 rue Nuyens, 33100 Bordeaux under SIRET number 914 667 290, is responsible for the processing of personal data (hereafter, “data”) that you provide us directly on our site: Datablaster.

 

  1. What data do we collect, for what purpose and on what legal basis?

3.1 Data we collect directly from you

This is the Data that you communicate to us:

(i) through our website when you use a contact form.

We use this data (including your surnames, first names, e-mail addresses, telephone numbers, language, city and country in which you live, the name of your company, its sector and country of activity as well as your position within your company) to be able to contact you with the most relevant information possible for you. (consent)

In general, data with an asterisk is mandatory. If you fail to provide this information, the request related to the form(s) requested, we will not be able to contact you.

(ii) when you subscribe to our “newsletter”

When you subscribe to our newsletter, we will use your email address to keep you informed of our products and services, but also to send you inspiration for your next campaigns, examples and successes of our customers, or market trends.

You have the possibility at any time to withdraw your consent, either by writing to us or by clicking on the “unsubscribe” link present on the emails that we will send you.

(iii) through our website when you use the "Login" tab

When you connect through our website, we use your data to ensure your access to Datablaster Solutions, the back office of the Datablaster platform. When using Datablaster Solutions, your data will be used and stored to guarantee you optimal use of the Datablaster platform: access to your campaigns and statistics, management of user rights, etc.

If you contact our customer service, we will use your surname, first name, e-mail address and organization to process your request and provide you with the best possible service (performance of a contract to which you are a party or the performance of pre-contractual measures).

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Datablaster processes your data only to the extent necessary for the purposes for which it was obtained.

3.2 Data we collect when you interact with the site

Our site uses cookies ". By using it, you agree to receive cookies on your computer, tablet or smartphone. It is thanks to cookies that we can offer you optimal navigation on our site (for example, these help us to remember your preferences during your visit).

We invite you to consult our Cookies Policy on our website to find more information on these technologies and your rights in relation to them.

 

  1. How long do we keep your data?

We will keep your data for the duration necessary for the operations for which they were collected as well as in compliance with the legislation in force.

 

  1. To whom may your data be transmitted?

As part of the performance of our services, we may be required to subcontract, in whole or in part, some of our missions to technical subcontractors who are bound to us by contracts (subcontractor responsible for the maintenance of our infrastructure, computer security, hosting provider, marketing tools, customer service, etc.)

Datablaster requires its subcontractors to comply with data protection legislation and provide sufficient guarantees as to the implementation of appropriate technical and organizational measures, so that the processing meets the requirements of applicable data protection legislation and guarantees the protection of your rights.

We do not sell or otherwise disclose the data we collect about you to third parties. However, if we are legally obliged to do so or if a court order requires us to do so, we will communicate your data to the extent necessary to comply with this law or this court order.

In certain circumstances, our website and applications will provide you with social plug-ins from various social networks. If you choose to interact with a social media site such as Facebook or Twitter (for example by registering an account), your activity on our site or through our apps will also be accessible on that social media site. If you are connected to one of these social networks during your visit to one of our sites or applications or if you interact with one of the social plug-ins, the social network site may add this information to your respective profile on this network according to your privacy protection settings. If you wish to prevent this type of data transfer, please log out of your social network account before accessing any of our sites or apps, or change the privacy settings of the app, if possible. Please read the privacy policies of these social networks for detailed information on the collection and transfer of personal information, your rights and how you can obtain satisfactory privacy settings.

We use a third party email service provider to send our emails to you. To enable us to send email through our email provider, we provide our email provider with certain information, including your email address, name, language and country. Our email provider processes information about you in accordance with the provisions of its Privacy Policy. Our email provider also uses certain technologies, such as pixels and pixel tags (“web beacons”), in emails sent through our email provider. These technologies allow our email provider to know whether you have opened or clicked on our emails and, if applicable, the date, time and IP address associated with the open and/or click. For more information about our email provider's use of these technologies, you can read their cookie statement.

We also use a solution for creating popups, to show you personalized messages and ask you for certain personal information when you browse Datablaster.

 

  1. What are your rights?

6.1 Right of access

You have the right to consult your data at any time and free of charge, by sending an email to data@datablaster.io .

6.2 Right of rectification

You have the right to demand that incorrect data be corrected and that data that is inappropriate or no longer needed be deleted by sending an email to data@datablaster.io .

We draw your attention to the fact that you are at all times required to verify the accuracy of the data that you communicate to us.

6.3 Right to be forgotten

When you no longer want your data to be processed and you qualify to request the right to erasure in accordance with data protection legislation, we will delete your data from our database.

6.4 Right to portability

As far as necessary, you will also have the right to the portability of your data under the conditions provided for by the applicable data protection legislation.

6.5 Right to object

You have the right to object to any use of your data for prospecting purposes. You will be able to exercise your right of opposition either through automated processes provided for this purpose in the emails sent to you or, failing that, by sending an email for this purpose to the following address: data@datablaster.io.

6.6 Right to restriction of processing

Finally, you have the right to obtain from Datablaster the limitation of the processing of your data, in accordance with applicable data protection legislation.

 

  1. Information about children

As a general rule, we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected information from children under 13, we will take steps to delete the information as soon as possible, unless we are required by applicable law to retain it.

Where we know that a child is over 13 but considered a minor under applicable law, we will obtain parental/guardian consent before using that child's personal information.

 

  1. Links to other websites and services

Our sites may contain links to third-party sites, and some of our services give you access to third-party services (such as social networks).

We have no control over how third-party sites and services process your personal information. We do not audit third-party sites and services, and we are not responsible for such third-party sites and services or their privacy practices. Please read the privacy statements of any third-party sites or services that you access from our sites or services.

 

  1. Safety

We have developed technically and organizationally appropriate security rules to prevent the destruction, loss, falsification, modification, unauthorized access, accidental communication to third parties, as well as any other unauthorized processing of data.

 

  1. Limitation of liability clause

Datablaster's liability shall be limited to direct damages, excluding any indirect damages. Datablaster can never be held liable for damage deemed indirect such as, without this list being exhaustive, loss of data, financial or commercial prejudice, loss of profits, increase in overheads, disruption of planning.

Furthermore, Datablaster cannot be held responsible for any damage resulting from illegitimate manipulation by third parties on the data (data theft, virus, phishing or other computer offences).

We would also like to inform you that the links to the website may contain hypertext links and other references to other sites that we do not manage and control and to which these provisions do not apply. We are not responsible for the content of websites or the offers, products and services offered by them. We therefore recommend that you carefully read the privacy protection rules of each site you visit, as these rules may differ from the present ones.

 

  1. What happens in the event of a dispute?

If you believe that we are breaching one of our legal and/or contractual obligations, we invite you to contact us by email at data@datablaster.io. We will make every effort to follow up with you as soon as possible.

Any claim, complaint or grievance shall be addressed to Datablaster's registered office address.

If our response does not give you satisfaction, you have the right to lodge a complaint with a supervisory authority.

 

  1. Applicable law and jurisdiction

These provisions will be governed, interpreted and executed in accordance with Belgian law, the only applicable law, in the event of a dispute.

Any dispute that could not be settled amicably within a period not exceeding one month from its occurrence, this period may be extended by mutual agreement, may be brought by the most diligent party before the Courts which will have sole jurisdiction.

 

  1. Effective date

This policy was created and came into effect on 1er April 2020. We reserve the right, at our sole discretion, to change, modify, add, or remove portions of this policy at any time. We will keep you informed either by email or by posting on our website.